At GOLDSOLE, we prioritize seamless delivery for your curated wardrobe essentials. Our team processes orders within 1-2 business days, ensuring your selection of apparel, footwear, and accessories is carefully packed and dispatched. We partner with reliable carriers to maintain quality from warehouse to doorstep, whether you're refreshing your workwear collection or updating seasonal styles.

Processing typically completes within 48 hours (excluding weekends/holidays). Delivery durations vary by destination: Domestic shipments usually arrive within 5-7 business days, while international orders may take 10-20 business days. Note that extreme weather or carrier delays may occasionally extend transit times.

We offer tiered shipping options to match your needs:

Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically granted for orders over $60 (up to $9,999)

We currently serve North America, the EU, UK, Australia, and select Asian countries. Restrictions apply to certain remote areas (e.g., territories without reliable carrier coverage). During checkout, our system will confirm availability for your location. For embargoed regions or destinations with legal limitations on apparel imports, orders will be automatically canceled with notification.

Once shipped, you'll receive a confirmation email with:
- Carrier details
- Tracking number
- Estimated delivery window
Track directly via the carrier's website or through your GOLDSOLE account. Proactive delivery alerts are provided for most routes.

While rare, delays may occur due to customs inspections or logistical disruptions. If your package exceeds the estimated delivery window by 5+ business days, contact our support team at [email protected] with your order number. For lost shipments, we initiate carrier investigations after 15 business days and provide replacements or refunds per our Refund Policy.

International customers are responsible for any customs fees, taxes, or import duties levied by their country. These charges are separate from your order total and typically payable upon delivery. We declare all packages at full value as required by law. For guidance, consult your local customs office—some regions exempt duties below specific thresholds for fashion items.